Website: https://lunakora.com
Welcome to Lunakora. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit or make a purchase from our website.
By using our website, you agree to the terms outlined in this policy.
1. Information We Collect
When you visit or use our website, we may collect the following information:
1.1 Personal Information
When you place an order, register an account, or contact us, we may collect:
- Full Name
- Email Address
- Phone Number
- Billing and Shipping Address
- Payment Information
- Order Details
1.2 Non-Personal Information
We may automatically collect:
- IP address
- Browser type
- Device information
- Pages viewed
- Time spent on the website
- Referral source
This information helps us improve our website performance and user experience.
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Provide customer support
- Send order confirmations and updates
- Improve our products and services
- Prevent fraudulent transactions
- Send promotional emails (only if you opt-in)
- Comply with legal obligations
3. Payment Security
All payments made on Lunakora are processed through secure third-party payment gateways. We do not store your complete debit/credit card details on our servers.
Payment information is encrypted and handled according to industry security standards.
4. Cookies and Tracking Technologies
We use cookies to:
- Improve website functionality
- Remember your preferences
- Analyze traffic and user behavior
- Provide a better shopping experience
You can disable cookies in your browser settings, but some features of the website may not function properly.
5. Sharing of Information
We do not sell, rent, or trade your personal information.
We may share your information with:
- Shipping and delivery partners
- Payment gateway providers
- IT and website service providers
- Government or legal authorities (if required by law)
All third parties are required to maintain the confidentiality of your data.
6. Data Retention
We retain your personal information only as long as necessary to:
- Complete transactions
- Maintain business records
- Comply with legal requirements
7. Your Rights
You have the right to:
- Access your personal information
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent for marketing communications
To exercise your rights, please contact us at:
Email: rajkanera01@gmail.com
8. Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the internet is completely secure.
9. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.
10. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.
12. Contact Us
If you have any questions about this Privacy Policy, please contact:
Lunakora
Website: https://lunakora.com
Email: rajkanera01@gmail.com
